Tag work

My day job is as a CRM consultant for Professional Advantage. I help companies implement the Microsoft CRM platform so that they can streamline their business processes such as sales pipeline management, helpdesk / service management, and marketing automation. I've just written a blog post over on the PA blog about using Mobile devices to help your sales team get the most out of your CRM system.

I'm not one to blog about personal topics, but I have to make an exception as 2011 has been a heck of a year on a number of fronts. I became a dad, dove in head-first at work, ignored my open source commitments, finished university, travelled to Nepal, and overall had a hell of a year.